Deliveries:

The delivery costs of the products are broken down as follows:
• the basic delivery charge applicable to all orders delivered in metropolitan France and some countries in Europe and the United States are free from 299 € purchase.
• the costs of delivery abroad depend on the country of destination and the articles. 

 

Delivery times:

For orders to European countries, please see the product description for delivery times.

 

For refunds via voucher please follow this link: 

https://kixjay-return.shipping-portal.com/rp/

! Return costs are the responsibility of the customer, and the amount will be reduced by the voucher. !

Upon receipt of the package, Kixjay will judge the perfect condition of the returned merchandise. No return will be accepted if the returned items have been visibly used or damaged by the customer and such use or damage renders the items unfit for sale. If the return is refused by Kixjay, the items will then be returned to the customer at the customer's expense without the customer being able to demand any compensation or right to reimbursement and Kixjay may exercise any corresponding recovery actions from the customer. For more information, contact us :

Whatsapp : + 33 6 01 29 71 22

E-mail : contact@kixjay.com