Article 1 - Object
These general conditions of sale are applicable to any sale made on the site www.kixjay.com and concluded between the company Kixjay on the one hand, hereinafter referred to as "Kixjay", and any natural person wishing to make a purchase via the website of "Kixjay" on the other hand, hereinafter referred to as "the buyer." The fact of placing an order implies the full and entire adhesion of the purchaser to the present general conditions Kixjay reserves to be able to modify its conditions In this case, the conditions applicable will be those in effect at the date of the order by the buyer.
Article 2 - Vendor Identification
Company name: LLC KIXJAY.
Email address: firstname.lastname@example.org
Phone number: (+ 33) 6.01.29.71.22.
Orders to European countries are shipped from our premises in Nimes (France) or Hollywood (USA)
Article 3 - Characteristics of Proposed Goods
The products offered are those listed on the website www.kixjay.com. These products are offered within the limits of available stocks. The photographs on the site are as faithful as possible but can not ensure a perfect similarity with the products on offer, especially with regard to colors.
Article 4 - Tariff
The prices appearing on the site www.kixjay.com are prices including all taxes in EURO taking into account the VAT applicable on the day of the order except for manifest error on our part. Any change in the rate may be reflected in the price of products or services. Kixjay reserves the right to modify its prices at any time, it being understood however that the price appearing on the site on the day of the order will be the only one applicable to the buyer. The prices indicated do not include shipping costs (see: Delivery)
Promotional codes are only valid once per customer and can not be re-used during an exchange.
Article 5 - Order
The buyer who wants to buy a product must:
• validate the contents of his order after checking it,
• make the payment in the conditions provided,
• confirm your order and payment. The confirmation of the order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and the waiver of its own conditions of purchase or other conditions. All data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the registered order.
Article 6: Shipping Costs
The delivery costs of the products are broken down as follows:
• the basic delivery charge applicable to all orders delivered in metropolitan France and some countries in Europe and the United States are free from 299 € purchase.
• the costs of delivery abroad depend on the country of destination and the articles.
Article 7 - Terms of payment
The price is due when ordering. Payments will be made at the choice of the buyer:
• by credit card
• by Paypal
Article 8 - Deliveries
Deliveries are made to the address indicated by the buyer in the order form. The buyer must indicate all the information concerning his address which will allow the delivery of his order. The client 20 € will be asked for a re-shipping charge of his order in case his order returns due to lack of information concerning his address. Delivery times are only indicative.
In the case where a package is lost due to a return to the sender or for misdescription, the customer is considered responsible for the loss of the package and no compensation can be requested to Kixjay.
Once the order is placed in the status "preparation in progress" it is too late to change the delivery address it.
Article 9 - Exchanges, Returns, Guarantee & Customer Service
All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or reimburse it via voucher (contact us for more details). The usual effects of wear are not however covered by the legal guarantee.All complaints, requests for exchange or refund must be made by email to the following address: email@example.com within fifteen days of count from delivery. Customer service can be contacted: - by phone at (+33) 06 01 29 71 22, - by email at the email address: firstname.lastname@example.org
For exchanges please follow this link:
Upon receipt of the package, Kixjay will judge the perfect condition of the returned merchandise. No return will be accepted if the returned items have been visibly used or damaged by the customer and such use or damage renders the items unfit for sale. If the return is refused by Kixjay, the items will then be returned to the customer at the customer's expense without the customer being able to demand any compensation or right to reimbursement and Kixjay may exercise any corresponding recovery actions from the customer.
Article 10 - Liability
The seller, in the process of selling online, is bound only by an obligation of means; it can not be held responsible for damage resulting from the use of the Internet network such as data loss, intrusion, virus, service interruption, or other involuntary problems.
Article 11 - Personal data
In accordance with the law relating to computers, files and freedoms of 6 January 1978, the information of a personal nature relating to buyers may be subject to automated processing. Users have a right to access and rectify data concerning them, in accordance with the law of 6 January 1978.
Article 12 - Archiving and Evidence
Kixjay will archive the purchase orders and the invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized records of Kixjay will be considered by the parties as proof of communications, orders, payments and transactions between the parties.